Building & Training Your New Customer Service Team
In less than 5 Hours
Made to Answer Questions Just like you Would
Step One: Initial Consultation
Tell Us About Your Needs and Business: Based on your needs we will create a tailored package for your business, considering factors such as ticket volume, desired integrations, and your preferred data delivery methods.
Step Two: Building & Designing
We Do The Heavy Lifting: We'll build a system that mirrors your company by gathering information from the internet. All we need from you is to verify some business specifics, provider information and tell us how we can seamlessly integrate into your existing workflows.
Step Three: Test & Perfect
Act like a customer: Once we have finished building out your system custom to your liking - test it out! Simply email, call text, etc. acting as if you were a customer, see how it handles all inquiries and tell us how we can improve your agents!
Step Four: Approve & Implement
Give it the Green Light: Once you've tested our system and are satisfied with its performance and brand representation, simply let us know, and we'll proceed with implementation. We'll spend an hour with your team to guide you through all the integrations, including connecting your phone system, email provider, and any additional touchpoints.
Step Five: Iterations & Improvement
Continuous improvement: Perfecting the system typically takes around 3 months. We achieve this by dedicating at least 2 hours per week to review and refine your bot's responses. As every company has unique needs, some specific requests may arise that we can’t anticipate. In these cases, the system will initially respond with a generic message, but we'll proactively reach out when there’s an opportunity to enhance the bot. You can also submit change requests at any time, and we’ll implement them for you.
Pricing
Our pricing is based on factors such as the volume of inquiries, custom integrations specific to your company, and the complexity of response models you require.
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On average, our clients save 60% of their total customer service costs by transitioning to our system.
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Reach out to our Sales team to get an exact quote
New Data can be Used Anywhere
By centralizing all online interactions with consumers in a single database, you unlock invaluable insights into customer behavior and preferences. Our AI-powered analytics transform this data into actionable intelligence, helping you refine customer service strategies, enhance product offerings, and make more informed decisions.
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Additionally, we facilitate seamless integration of this data with your internal systems. As AI technology advances, having a comprehensive record of every virtual interaction becomes a game changer for training models. Combining customer service data with other datasets your company collects enables advanced AI to drive significant, company-wide decisions.
Integrate with Your shipping System
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